These terms apply to services provided by 5YARDS MEDIA LLC (“5YARDS MEDIA”, “we”, “us”), a company registered in the United Arab Emirates. Registered address, trade licence number and regulator details will be inserted here once available:
[OFFICIAL BUSINESS ADDRESS] · [TRADE LICENCE NUMBER] · [SUPPORT EMAIL] · [BUSINESS PHONE NUMBER]
Information we collect
- Enquiry data submitted via forms (name, contact details, brief).
- Checkout and billing information required to process orders.
- Project files you upload to support your engagement.
- Cookies and analytics data — see our Cookie Policy.
- Communications you send to us by email or telephone.
How we use it
To respond to enquiries, prepare quotations, deliver services, issue invoices and receipts, meet legal obligations and improve our website.
Payment processing
Payments are processed by our authorised payment provider. We do not store complete payment-card details on this website.
Data retention
We retain personal data only as long as necessary for the purposes described, including legal, accounting or reporting requirements.
Third-party processors
We use a limited number of trusted service providers (for example, payment processing, email delivery and file storage). Each is bound by data-protection obligations.
Data security
We use industry-standard technical and organisational measures. No system is fully immune from risk; we do not claim absolute security.
Your rights
You can request access, correction, deletion or export of personal data we hold about you by emailing [SUPPORT EMAIL].
International transfers
Where personal data is transferred outside the UAE, we take reasonable steps to ensure appropriate protection.